Find quick answers to your questions below...
My Account
How do I create an account?
How do I edit my account information?
I need a copy of my receipt/invoice.
I forgot my password.
Order Status
Pre Orders/Back Orders
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
When will my order ship?
Pulse Location
Directions to Pulse
Contact Pulse
Email us your questions or comments
Shipping and Returns
Flash Sale Return Policy
In store return policy
Pre Orders
Request an RA Number
Web Order Return Policy
I received the wrong product
International Shipping
Do you ship to my country?
Buyer's Guide
Coupon Codes
MyPulse Rewards
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Gift Cards
Pulse Rewards Program
Referral Program
Refer Your Friends
Shop Pulse Boutique for Free
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
What are my payment choices?
When will my credit appear on my account?
When will my credit card be charged?
Price Matching
Low Price Guarantee
Privacy Policy
Media Request
Media & Press Request
Pulse Referral Program
Join The Pulse VIP List
Want to Work at Pulse?
Flash Sale How To
How it works